This won't reset anything on your PS4 or affect your controller aside from having to pair it again, so it's a non-intrusive troubleshooting step.įully turn off your PS4, then flip your controller over. You'll need a small pointed object, like a bent paper clip or a SIM card ejection tool, to do this. If removing and re-pairing the controller didn't work, you can next try the full reset procedure for the DualShock 4.

If this doesn't work, turn your PS4 back on and try pairing it the normal way, as above. Hit the PS Button on the controller to hopefully turn on and pair your controller in one process. Once it's shut down, connect the problematic controller to your console with a USB cable. To do this, fully turn off your PS4 (as explained earlier). This is a good time to try a slightly different pairing method: having your PS4 controller re-pair at startup. This will cause your PS4 to remove it from memory so you have to pair it again. On the resulting menu, press the Options button on your controller and choose Forget Device.

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